Category Archives: Rants

Not merely ramblings, these are flat-out rants.

Corporate Cluelessness

Wow. I thought it was really pathetic 18 months ago when Radio Shack decided to do a mass layoff via email. It turns out that Target is even more bereft of clues.
OK, I can sort of understand the policy that says only certain people (presumably with special training) are allowed to confront shoplifters, but this one makes no sense. All of the “trusted people” were off work and a security guard sees a 16-year-old girl stealing a bottle of tequila. So he stopped her. Quietly. And he called her parents, who were grateful.
So how does Target react? They fired him! Doesn’t exactly give me the warm fuzzies about the company, y’know?
So here’s my suggestion:
1) Print out the newspaper column
2) Stick it in an envelope and mail to:
Target Corp.
Attn: Mr. Robert J. Ulrich, CEO
1000 Nicollet Mall
Minneapolis, MN 55403
Perhaps include a cover letter. Perhaps something along the lines of:

Dear Mr. Ulrich,
As you can see from the enclosed newspaper column, it would appear that some of your stores are being run by people who are woefully short of common sense. You might want to do something about that. A very public apology might be a good starting point.
In the meantime, I’ll be taking my business elsewhere.

It’ll cost you nothing more than a stamp and who knows? Perhaps they’ll decide to do the right thing.

A Splash of Color

So it seems that Deutsche Telekom (the parent company of T-Mobile) has sent a “Cease & Desist” order to Engadget Mobile (a technology blog which reviews all sorts of mobile gadgets).
So what did Engadget do to incur the wrath of the phone company? Well, apparently T-Mobile feels they’re the only ones allowed to use the color Magenta.
Sheesh! What a bunch of Maroons!
The image below comes from Engadget Editor Ryan Block and if you feel so inclined, the hex color code is #ed008c.
Stick Together -- Engadget Mobile color code #ed008c
And yes, it’s possible that despite all claims to the contrary this is all a hoax. If so, I’m not alone in being fooled. But I can’t help thinking that this goes perfectly with my own brightly colored antics.
(Evidently T-Mobile has claimed ownership of the color magenta in the past.)

Checkpoint

During the course of any lengthy journey, it’s important to stop from time to time and find out where you are on the map. This allows you to check your progress and take corrective measures before you wind up hopelessly lost. Poor map-checking is how it once took me six hours (and a side trip to Delaware) to get to Ocean City while the rest of my group made the same trip in half the time.
I thought I had learned from that mistake, but evidently not. Today I took a few moments to find myself on the map and discovered that something has gone horribly wrong!
It’s been more than 2 1/2 years since I started Dividing by Zero. With so many internet success stories out there (Facebook sold for how many hundred million?), it seems reasonable that by now I should have one of the five most popular sites on the web, several million in the bank, a Porsche in the driveway, and a steady date with Jennifer Aniston.
That was the plan anyhow. Instead, my site is still largely unknown, though I do have the number one search result for chirping smoke detector; I only have enough money in the bank to cover my mortgage payment; and the car in the driveway is a Honda.
Still, I do have to admit, my situation could be a lot worse. The smoke detector thing is cool in its own way, I do have a car, and I can make my mortgage payment. And although I’ve never met Jennifer Aniston, at least I’m not getting drunken phone calls from Britney Spears or Paris Hilton.

The Presidency

It seems to me that it’s time to face facts: This Country Needs a Presidental Candidate.
The Democratic Party has done a tremendous job of shooting itself in the foot over the past year. Between the endless posturing over Michigan and Florida and the choice of candidates going to the superdelegates instead of the voters (Quite ironic that it’s called the “Democratic” Party, huh?), it’s not hard to imagine the voters defecting en masse.
Of course, the Republican side isn’t any better. I do somewhat like McCain’s willingness to compromise — most members of both parties seem to have decided that winning arguments without concession to other opinions is the only way to go — but between the awful state of the economy, the endless war, the wholesale erosion of individual rights in favor of business interests and still more endless posturing, well, I just have a hard time trusting the Republican party either.
If there was ever a time for a third-party candidate, this is it! I first mentioned this candidate two years ago, and the reasons for choosing him are as valid now as then:
He stands for:

  • People
  • Freedom
  • Democracy
  • and stuff

(Just try getting any of the other candidates to admit to that last one!)
Still not convinced? Check out his campaign video!

So remember: Vote Early, Vote Often and Vote Beeblebrox!

Fun with Software Licenses

As I’ve pointed out before, according to the terms of the software license, iTunes may not be used to control nuclear reactors. Ditto for Google Earth.
This evening I set up my first ever computer running (shudder) Windows Vista.
Seeing no reason to break with tradition, I once more read the click-through license agreement, thus reaffirming my role as the only person on Earth who actually does so. Folks, you may be surprised to learn that in at least this one respect, Microsoft’s license agreement is less restrictive than the ones from Apple and Google. That’s right, nothing in the Windows Vista license agreement (and this single license seems to cover all versions, even the home versions) says you’re not allowed to use it to control nuclear reactors or weapons.
So now you have to decide, should you be more aghast that Apple and Google evidently include such functionality (Why else would they bar you from using it?), or you should instead be horrified that Microsoft allows you to use Windows in this manner? 🙂
(Truthfully, I’d be much more surprised if Microsoft did include such limitations since that would essentially forbid people in those industries from buying the product. And honestly, if you’re setting up embedded control systems, particularly for that sort of work, you’re probably going to be using a much more limited, and much older operating system. That is, one where all the problems are already well-understood and worked around.)
As part of the same computer setup, I also had occasion to read the license for Trend Micro’s PC-cillin. As part of that license agreement, you expressly agree that you will back up your files on a regular basis.
Now that’s what I call a sensible license! It’s about time someone had the guts to make that a requirement.

National ID Cards

DDMD recently noted concerns about the so-called “REAL ID” card.
(Normally I’d reply on his blog rather than posting something here, but that would require setting up a LiveJournal account and I need one more web site requiring a userid/password and nosy personal information in exactly the same way I need a hole in my head.)
Dave’s main concern is that people living overseas wouldn’t be able to get these licenses before the May ’08 deadline. That really shouldn’t be a problem since a valid US passport is one of the alternative IDs the TSA will accept and if you’re living overseas, odds are that you already have a passport. 🙂
What I personally find alarming about the REAL ID act is this little snippet from the article:

But Chertoff, as he revealed final details of the REAL ID Act, said that where a particular state doesn’t seek a waiver, its residents will have to use a passport or a newly created federal passport card if they want to avoid a vigorous secondary screening at airport security.

So you can either get a state-issued passport in the form of the unfunded REAL ID driver’s license, or you can get a federally-provided passport card.
I recall learning in my High School Social Studies class how people in Russia and China were required to have special passports in order to travel within their own countries. How glorious to live in a country like the US where nonsensical rules like that would never be put it into place. (Friends who have immigrated from China and Russia are amazed to hear stories like that. They’ve never experienced anything of the sort. Not until now anyhow.)
So under the guise of “National Security”, Emperor Bush and pals are forcing the citizenry of the US to adopt a system that 25 years ago we were being told only an evil dictatorship would use.
I feel so much more secure now.
(Grrr. Now I’m all agitated. This is my second posting under the Rants category in just three days. I usually avoid writing about politics because all it accomplishes is to make me grumpy.)

Disappointed by Honda

I like my Honda Civic, it’s been a great little car, every bit as reliable as my old pickup, and the gas mileage (46 MPG) is nothing short of amazing. But I don’t think I’ll buy another one. The problem isn’t the car, it’s the company.
Because I drive a hybrid, I’m stuck going to the dealership for my oil changes. I’m certain pretty much anyone (even me) could do the oil change, and for quite a bit less than the $50-60 Honda charges, but the dealership is the only place I’ve been able to find the specific synthetic oil I need. (10W-30 is easy to find, even as a synthetic, but good luck finding 0W-20!!)
The problem is, for the past four years, the local dealership’s version of an “express oil change” has been a pretty consistent 1 1/2 to 2 hours. (I’ve more than once fell asleep waiting for them. One time, after 90 minutes, I discovered I’d forgotten to give them the key – they never noticed!) Couple that with completely failing to follow-through when I’ve left complaints for the service manager and it becomes clear that this is not an organization that’s overly concerned about customer satisfaction. (I’ve never received an apology, but they do send letters periodically suggesting I buy another car from them.)
A week or so back, the check engine light came on. Between hybrids being slightly different from most cars and the fact that it was almost time for another oil change, I decided to take my car to the dealership. Not the one here in town, but one just a mile or two from my office.
They repaired the car just fine, I’ll give them that much. Then they claimed to have had problems starting it and suggested I should buy a new battery. The only time I’ve had trouble starting the car was when I left the headlights on. Taking it to the dealership that morning, it started up no problem, and again with no difficulty when I picked it up in the evening. Still, I’m one of the vanishingly few people who know how to drive a manual transmission, so I wrote off the problem with not starting as someone who just wasn’t familiar with manual transmissions. Now I’m not so sure. Maybe they really were trying to sell an unneeded repair.
Running errands this morning, I noticed a yellow sticker inside the frame for the driver’s door. Unless I want to know the correct tire pressure, I don’t pay a lot of attention to doorframe stickers, but this one caught my eye. Taking a closer look, it turned out to be from the dealership that did the repairs, with the phone numbers for the sales and service departments. In short, they put an ad on my car.
I don’t wear T-shirts with company names on them. If Nike, Adidas, or some other apparel company wants me to wear an ad for their product, I feel they should at the very least give me the shirt for free. No way am I going to pay for someone else’s ad. And that’s essentially what’s happened here, the Honda dealership has put me in the position of paying for the “privilege” of having them slap an ad on my car.
If I were to go to the Honda dealership and put stickers on the cars in the lot (even on the doorframe), it’s a pretty safe bet that the police would become involved. So why is it OK for a Honda dealership to slap an ad on my car?
Update: Monday January 14.
The service manager at the dealership that put the ad on my car returned my call this morning. After his crew removed the sticker, he apologized and promised to put a note in the shop’s records to not do that again. But because the ad wasn’t visible to the general public, he doesn’t think they did anything wrong.
But he didn’t argue that it would be wrong for me to treat their cars the same way.

The Christmas Spider?

Today’s mail included a Christmas-themed ad booklet from Hallmark. Paging through it, I was struck by the absurdity of one of their connections between the Christmas Season and licensed merchandise.
One of the featured cards has a picture of Spider-Man on the front. Curious about what Spidey has to do with Christmas, I read the pictured card-front:

Building to building,
he slings and swings,
from wall to wall,
he leaps and springs…
and do you know what Spider-Man brings?

Presents for all the good little boys and girls? No, although they both wear red suits, I don’t recall any stories about Santa being bitten by a radioactive spider. (Anyone up to the obvious challenge of writing such a story? Preferably one where Santa doesn’t die from the experience.)
Eggs and candy? No, Spidey doesn’t have the ears or the tail. Besides, that’s the wrong season.
According to the ad booklet, he’s bringing “Christmas Wishes” but the last I knew, Spidey’s alter-ego worked as a free-lance photographer. The second movie did have him delivering pizza, but I don’t think he’s ever worked for Western Union. (And besides, didn’t they get out of the telegram business?)
About the only things I can think of that Spider-Man might bring would be either a sense of safety because you know he’s protecting you, or else a nagging concern that he’s being chased by some variety of super-villain and maybe you’d better flee the area.
Does anyone else have any suggestions about what Spider-Man might bring?

Sex-cams at the Beach

It seems that in Palm Beach they have a problem with people having sex on the beach. All sniggering aside, from a tourism standpoint, that’s probably not the sort of image they’re trying to project. Likewise, I rather imagine any responsible parent would have concerns about the kids getting an unexpected “education.”
Still, the response that County officials have come up with is one I can only describe as “unorthodox”: They want to set up cameras to automatically record the action.
As if the plan wasn’t odd enough by itself, the details are unintentionally(?) even funnier. According to the news story, one of the suggestions from the head of the county commission is that the cameras be set up so 911 dispatchers can watch the scene on the beach and call deputies if they see problems.
If implemented, this plan would no doubt decrease any motivation for local 911 dispatchers to use county funds for porn site subscriptions.
Alas for the 911 dispatchers, it appears that wiring the cameras to continuously upload to the internet isn’t practical. Instead, the news story says the plan is for county workers to periodically visit the beach and download the video from the cameras.
Here’s how I see this playing out:

  1. Morning drive-time DJs all over the country are going to be making jokes about this story. If not for the writer’s strike, it might even make it onto Leno or Letterman.
  2. The cameras will eventually go into place.
  3. A month later, Palm Beach will have it’s first scandal involving a county employee who couldn’t resist the temptation to take one of the tapes home and upload it to a video sharing site. “Palm Beach Nights” will become an instant online hit.
  4. The county government will promise an immediate investigation with a promise that appropriate action will be taken against those responsible for the release. No significant findings will be announced.
  5. A second scandal will occur, this time with a prominent community or political figure being caught on tape.
  6. A short time later, amid as little fanfare as possible, the cameras will quietly vanish.