I received a reply from Wendy at the Red Cross in response to yesterday’s declaration of war. I’m somewhat impressed. I fully expected that post to go for weeks or months without anyone other than a few friends seeing it.
There’s nothing personal in there, so I’ve left Wendy’s reply as a public comment. The contact address she mentions is the Greater Cheseapeake region’s general contact information. That may be a useful resource for anyone else who’s trying to get themselves removed from the Red Cross’ calling list, though I should also point out that these are the same people who were supposed to take me off the calling list back in the summer.
In her comment, Wendy asks me to email her with my full name so she can have “the appropriate people” look into the issue.
The problem with just emailing them my name is that it gives the Red Cross an easy out. They can simply say, “Oh, we got your email, we’re looking into it.” and then the email just sits on a computer somewhere and nobody ever looks at it again.
I’ve replied to Wendy with a request for a phone number where I can talk to someone about my concerns. I want to be able to verify that the problems are actually being addressed and hold someone accountable if they’re not.
This is about more than just unwanted phone calls. This is about the Red Cross treating people like cattle.